IT Specialist - Gulf Downstream Association

Responsibilities:
 
General Roles:
Maintain hardware and software critical to the functionality of the organization’s website; monitors usage and performance, creates and maintains backups, and troubleshoots and resolves issues as they arise.
Aligns the available resources towards the implementation of IT services at agreed service levels ensuring its compliance with the business objectives and delivered in most effective, accurate and timely manner.
Communicates effectively with clients/vendors to identify needs and evaluate business solutions.
Provide advice to management on IT issues and planning; work closely with decision makers in other departments to identify, recommend, develop, implement and support cost-effective technology solutions (including automation processes) and determine opportunities for improvement of current IT systems including assessment of future requirements.
   
Website Administration :
Maintaining & Managing the GDA websites and ensuring that the site along with the pages are in working properly.
Updating the website content using the Content Management System.
Reviewing the site and mark out the changes required in it.
Executing a regular follow up and assessment of the performance of the site.
Analyze the site layouts and structures, HTML coding, navigation systems, etc., for optimizing the content with a view to receive top search engine rankings and enhance the visibility of
the websites.
   
ICT Maintenance & Troubleshooting :
Configure and troubleshoot operating systems, system software and application software in the
computer.
Applying the critical & security updates in regular basis.
Managing the Antivirus software and ensuring that all workstations are protected.
Troubleshoot hardware/software problems on the computers.
Troubleshoot printer/copier problems.
Troubleshoot computer network connections when needed.
Replace problematic hardware once needed.
Trace non-functioning network point’s port number and investigate source of cabling problems.
Change/replace inks, toners for all types of printers and copiers.
Add / update and delete the network / local printer setting for users.

Job Details

Preferred Candidate