Kuwait City - We are looking for an Senior IT to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of our company's computing needs. The successful candidate will have improved skills, a proven professional experience and a detailed knowledge of industry's best practice processes. Responsibilities Experience in call center system is a must (PABX,IVR , ACD…..) Experience in Cisco equipment's prefer CCNA,CCNP….) Experience in CRM implementation. Experience in Date Base & Reporting Tools. Manage information technology and computer systems Plan, organize, control and evaluate IT and electronic data operations Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance Design, develop, implement and coordinate systems, policies and procedures Ensure security of data, network ...
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