Andalus Trading Company - Kuwait City - Providing performance reports to higher management (target-activities, results, and budget); Ensuring compliance with Company vision and strategy; Meet and exceed management targets; Developing policies and procedures of operation; Providing solutions to collection problems; Selecting, developing and leading retail collectors; Providing action plans and monitor implementation to the staff; Allocate the debtor's files to collectors according to their experience and capabilities; Developing and updating the policy of skip and under tracing; Apply the necessary control measures to ensure external agencies compliance with company's policy; Evolving strategies to increase recovery; Prepare monthly target plan; Responsible for the allocation of debtors files to the collectors according to their experience and capabilities; Ensure that every employee has understood and is fully trained on his job responsibilities; Implementing key perfor...
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