United Arab Emirates - My client, a leading bank in UAE, is looking for a AVP Business Analytics to join their team. Job Title: AVP Business Analytics - Big Data and Call Centre Analytics Job Type: Permanent Location: United Arab Emirates Required Experience: 7 to years of experience in Analytics and BI domain Responsibilities: The Job holder is responsible to establish three key initiatives: 1 Customer Retention: Leverage the existing product retention team to establish a centralized customer retention team and utilize the existing and new technologies such as SAP, Hybris, OBIEE, QlikView etc. 2 Outbound Call Centre: Continue the support to optimize the outbound call centre and enhance the profitability of the channel through various strategies such as risk based pricing for cards portfolio, running campaigns for PL and CC acquisition, and enhancing the VRM initiative covering all customers 3 Digital Transformation: Build on the digital environment by enabling Real Time Decisioning, Web Analy...
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