Dubai - Responsible for handling all member enquiries and counter service requests ensuring an effective and efficient delivery of Free Zone services. The role also attends to, assists, and educates the clients about the service requirements to ensure they are properly informed. Key area of responsibility: Communicates efficiently and professionally with Free Zone counter clients, educating them on the relevant requirements for all types of services provided Receives and verifies all information required to proceed with member services including license renewal, company and license amendments, visa applications and cancellations, employee card services, certificates of authorization, employment contract for sponsored employees, bank guarantee, employee insurance, and updates client applications, & letter requests. Initiates contact with Free Zone members when required to update them on their pending status and request any further information Addresses all client requests and queries in a promp...
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