Kuwait City - Answers customers queries. Understands and fulfill customer needs and requirements. Maintains positive attitude during customers' interactions. Ensures sales activities are handled in line with store policy. Supports in solving customer concerns/complaints. Works in coordination team to provide excellent customer service. Keeps all company information including sales figures strictly confidential. Follows store policies and guidelines. Demonstrates high problem solving skills Follows-up on pending customer issues with effective use of computer applications and telephone etiquette. Being aware of business KPIs and objectives. Being aware of all in-store promotions, such as discounts, credit, free coupons, raffle draws and etc. Contributes to cost control and minimizing theft measures. Experienced in dealing with customers, and has a good knowledge on customer care. Ability to handle customer requests, schedule deliveries and customer ...
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