Doha, Qatar - Deal with customers and serving the customers' requirement in order to ensure the utmost customer service and satisfaction. Welcome the customers understand and listen carefully to their request and concerns. Make arrangement of the down payment on pro-forma invoice or quotation if there are major repairs are required. Discuss with the customers about potential cost of repairs and seek prior approval before proceeding to the repairs other than scheduled services. Advise customers on periodical maintenance requirement as per manufacturer recommendations. Carry out the determination and preparation of Repair Orders and ensure its utmost accuracy to prevent errors or delays during its service / maintenance. Carry out Front Desk Activities relevant to the sales and promotion of the Division's products and services. Inform the Workshop Manager about the competitions and any other customers' feedback and concerns obtain through customers interactions. Carry out other tasks and activi...
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