Dubai - Our client is currently recruiting for a Customer Service Representative (CSR) This is a contracting staffing role under Manpower for a contract period of 6 months with potential of becoming a permanent position). Job Responsibilities: - Serves customers by providing product and service information; resolving product and service problems. Customer Service Representative Job Duties: - Attracts potential customers by answering product and service questions; suggesting information about other products and services. - Opens customer accounts by recording account information. - Maintains customer records by updating account information. - Resolves product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Processes customer orders from the inquiry to transfer of ownership stages. - Maintains...
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