RESPONSIBILITIES:
- Responsible for responding to complex customer inquiries regarding company products
- Analyzes problems using diagnostic tools to identify problem area(s) and recommend
corrective action.
- Provide solutions to customer application questions.
- Follows-up and escalates unresolved problems to ensure resolution is accomplished and
tracks calls to identify trends and provide feedback to internal departments and to
customers.
- May require traveling for Helpdesk projects.Any other duty assigned by the Area/Country
Manager
Job Details
| Date Posted: | 2016-05-30 |
| Job Location: | Bahrain |
| Job Role: | Support Services |
| Company Industry: | Hospitality/Tourism/Travel |
Preferred Candidate
| Career Level: | Entry Level |
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