Abu Dhabi - Partner with the various teams in Support, Marketing, Sales and Sales Operations to support our client business applications portfolio by advising best practices, recommending process improvements and implementing system projects and improvements that advance the goals of the business. Gather, analyze and document functional and technical requirements for new projects, enhancements to existing solutions and production issues reported by end users Perform application configuration activities in . Partner with ERP and CRM stakeholders to analyze, understand and improve operations that increase workforce effectiveness and productivity. Create business process models using best practice techniques, including current and future state solution design documents using requirements gathered. Write functional and technical specifications for technical team members. Research production system issues, resolve user problems and escalate when necessary. Create and execute unit, integration an...
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