FACTSET - Dubai - FactSet's Consultants are the essential connection between our clients and our software business. Their expertise ensures that FactSet's client service is unrivalled in the industry with a 92% client retention rate. Our Consultants are driven by delivering good customer service, naturally good relationship builders with a keen eye for detail. They are inquisitive, data literate and excellent problem solvers. Combining their knowledge of the industry and technical expertise they work with our investment management and investment banking clients to ensure they are fully utilising our software to make their investment decisions. They do this by: Managing a group of accounts assigned to them, ensuring that the relationship is healthy and that clients are getting the most out of the FactSet software. Customising client workflows, depending on the information they need to see, ensuring efficient and accurate decision making can happen. Effectively demonstrating and training the produ...
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