Frontier IQ - United Arab Emirates - The client is a leading retail group based in Dubai, the Assistant Operations Manager is for a leisure and entertainment store which provides entertainment for children of all ages. - Leads by example, ensuring that excellent customer service is provided by the store team at all times. Ensure all customer issues are dealt with effectively, promptly and that a successful conclusion is reached. - Manage and control all aspects of store operations to maximize efficiency and profit. - Motivate, develop, direct, coach, support and delegate to the team, monitoring their performance to achieve store targets - Regular review of sales performance and consistently looking for opportunities to improve sales. - Analysis of stock information on a regular basis and taking appropriate action to plan ahead in order to ensure stock levels are maintained and that all available products are merchandised on the sales floor. - Achieve satisfactory mystery shop results and if required, put an action ...
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