Change Management Consultant OR Business Analyst Consultant

The candidate should have experience as follows:
• Total of 1 to 4 years of experience in process engineering, eServices and Portal
personalization;
• Expertise on process design and documentation;
• Strong knowledge on process flows and architecture;
• Knowledge in personalization principles and aspects;
• Knowledge / certification on process modelling tools will be an added advantage
• Experience with methodologies in business process, project management and system
development life cycle;
• Excellent analytical and problem solving capabilities. Includes problem structuring,
analysis and ability to translate information into actionable implications and
recommendations;
• Facilitation, negotiation and influencing skills. Proficiency in negotiating priorities and
resolving conflicts among project stakeholders. Able to influence others and function
effectively in a collaborative work environment;
• Gap analysis and auditing experience required in the area of organization, process and
work products;
• Strong technical background and ability to effectively lead a multi-discipline team;
• Some Project Management experience preferred;
• Ability to work in a team with all levels of people, both internal and external to the
organization;
• Ability to lead a team when necessary;
• eGovernment experience an added advantage;
• Excellent analytical and computer skills; and
• Strong oral and written communication skills in Arabic n English