Abu Dhabi - Customer Service Officer Location: Abu Dhabi United Arab Emirates Job Code: JB10479 Functional Area: Customer Service Job Description Ensure close, professional and efficient relations with the customers. Carry out all branch administrative tasks, ensuring all activities are completed within timescales and with a high degree of accuracy, whilst providing excellent customer service, to both external and internal customers, and adhering to all appropriate process and procedures. Liaise with various departments within the bank and resolve queries and problems. Ensure compliance with policy, procedures, standards and reporting requirements, plus any relevant regulatory and statutory requirements. Follow up on all complaints and queries. Perform any other duties or tasks as required or instructed by the line manager to support the smooth operation of the branch. Desired Profile: High School / Diploma Minimum 2-3 years’ experience in Customer Service Must be UAE Nationa...
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