Kuwait City - Responsibilities: Understand and handle customer problems and complaints. Guiding customer to their classes. Giving customers their certificates. Preparing the weekly report and the daily one (no. of calls/no. of visitors) Answering all phone calls. Entering information in CRM. Transferring phone calls. Registering walk-in customers in PACE courses Handle and follow up with customer payment and installments Administrative support to sales team Skills Technical Skills Knowledge of Microsoft Office Excellent customer service skills. Excellent Problem solving skill High understanding of people behavior Good knowledge of company's product Good verbal communication skills Behavioral Skills Caring: Sympathetic and considerate towards others, helpful and supportive. Socially confident: feels a comfortable when first meeting person, at ease in formal situations. People oriented: Likes dealing with people, feels comfortable meeting different people and likes to intera...
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