WORKSHOP MANAGER - HEAVY EQUIPMENT

Doha, Qatar - Analyses current procedures and activities to identify present opportunities for improvement of workshop and others. Conducts proactive discussion and maintains good relationships with customers. Provide prompt and efficient filed response to customer's warranty need on new products in the warranty period, liaising with HE Sales Department. Ensures that the department is adequately staffed to achieve objectives, and that technicians are aware of procedures for using new products and equipments. Orients new team members (explain work hours, procedures, use of equipment) to familiarize them with work surroundings. Explains job expectations and procedures to ensure that new team members understand their respective duties. Ensures adequate maintenance of tools, equipments and other materials in the Service Area. Takes proactive training and development of team members in the department. Coaches and develops the job related skills of team members to support i...



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