Doha, Qatar - - answer calls and respond to emails. - handle customer inquiries both telephonically and by email. - research required information using available resources. - manage and resolve customer complaints - provide customers with product and service information. - enter new customer information into system. - update existing customer information . - process orders, forms and applications. - identify and escalate priority issues. - route calls to appropriate resource. - follow up customer calls where necessary. - document all call information according to standard operating procedures. - complete call logs. - produce call reports. Skills - Minimum 2 years of experience into call centre or customer service. - Bilingual's Preffered. - High School Or Equivalent. - Excellent Communication and interpersonal Skills. - Excellent Vocal Skills. This job is posted in the following Specialties: Job Details Job Location: Doha, Qatar Company Industry: Accounting/Auditing Comp...
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