CANON Middle East - Doha, Qatar - Job Description Job Purpose To manage all service, operational and financial performance aspects of Canon Qatar by direct management of their team and maximizing / development of their skills. Responsibilities and Tasks Key Responsibilities - Daily management of the operations in the geographical area to ensure overall product performance, team performance and customer satisfaction. - Create and follow up yearly team plan. - Ensure correct use of the company’s processes and propose improvements when appropriate. Improve process performance, especially related to field reporting. - Monitor, and develop customer and employee satisfaction and PSV. - Manage resources to ensure the availability of the right quality and quantity of resources. Work closely with the resource-planning group to ensure a professional working relationship is maintained, and that local operational needs are balanced to the needs of the business. - Visit customers and prospects to solve service b...
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