Manager Service Delivery, Inflight Product

Posted By Gulf Recruitments
Etihad Airways - Abu Dhabi - Synopsis Responsible for the development and introduction of guest amenities, comfort items and/or dining equipment to deliver an exceptional guest experience inflight as per assigned cabin/area. Responsible for the successful launch and management of the product lifecycle. Accountabilities Develop inflight products and equipment to support the guest experience and service concepts ensuring all products and equipment developed meets all international and aviation health and safety requirements, can be effectively and efficiently loaded and delivered and are within approved budgets and timelines Evaluate market and product trends and prepare comprehensive product briefs/scope of work for RFPs Identify new initiatives and opportunities for innovation, sustainability as well as brand association leveraging on brand value and equity to further enhance the guest experience Lead and project manage end-to-end product development, budget, timelines, contract terms, depletion/transiti...

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