L2 Cisco Contact Center Specialist

Posted By Gulf Recruitments
Salam Technology - Qatar - Candidate will be responsible for managing, installing, configuring, troubleshooting, and maintaining Contact Center software applications - Cisco CVP/Operations Console, Nuance IVR (both inbound and outbound), Call Routing, Cisco Finesse, Calabrio Workforce & Quality Management, reporting and analytics tools like Cisco Unified Intelligence Center (CUIC) and Nuance Insight for IVR 2. Works closely...

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