Regional Community Operations Manager

Posted By Gulf Recruitments
Uber - Dubai - At Uber, support is more than just answering questions. It's about using the information customers give us as insights to help UberRides grow. Moreover, providing outstanding support that establishes trust within our community -- Driver partners and riders -- is at the centre of the MEA UberRides customer experience. We're obsessed about providing the highest quality service, in the smartest way. We are looking for a Community Operations Manager to build, operate, scale and Community Operations across Middle East & Africa. This role is an outstanding opportunity to lead strategic & impactful initiatives across the region. You will play a key role in solving problems through data analytics and leading our support network teams to deliver stellar outcomes and continuous process improvement, advocating passionately on behalf of our community to influence the overall customer experience. You will be the go-to person for our key initiatives and whilst leading senior stakeholders relatio...

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