Regional Operation Director

Posted By Gulf Recruitments
Kozma and Kozma - Dubai - Purpose: The purpose of this role is to increase overall client satisfaction, increase revenue internally, of a group of international salons by training, motivation, coaching senior hairstylist and beauticians to perform better and increase their service and retail sales, and client retention, Manage and oversee the salons operations, manage salon managers, supervisors, and staff. Responsibilities: * Making sure stylist & beauticians are giving great customer service and doing amazing work so clients are satisfied with satisfaction rate of X% Reduce Client complaints to X % Increase client retention by X % Increase client referrals by X % Increase Overall Retail Sales per visited client by X %. Increase average service sales receipt per client by X amount. Making sure salons remains presentable and be rated 5 Star X% of the time, so clients can have a great experience. Pay Package: Salary: AED25,000 to AED35,000 + Commission or Bonuses (Service & Retail) Free Medical I...

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