Aramex - Kuwait - Assistant manager – Operations * Manage the courier deliveries department and ground operations setup maintaining performance as per the targets set on ground Deep dive and perform gap analysis on the current performance vs SLAs and new experience mandates and work closely with the operations manager on leading projects in the offices to bridge the gap Take on multiple projects across operation teams by leading the mandate for continuous improvement and delivering a great customer experience Work closely with operation manager and station manager to meet station targets and customer SLA’s Mentor and develop operation leaders to take up management positions across the Aramex operational network Maintain healthy and safe workplace environment Requirements * Bachelor’s degree in engineering or management 2-5 years of experience in Operations management in logistics, ecommerce operations or supply chain Demonstrated experience in process improvements, cost reduction and operation...
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