Operation Officer - Retail Banking

Posted By Gulf Recruitments
Al Ahli Bank of Kuwait - Egypt - Kuwait - SPECIFIC ACCOUNTABILITIES * Communication: distribute, inform, update retail for issues like authorized signatories update (added, cancelled), stamps, keys & combinations management, staff users & user id management, staff resignations, new amended forms. Support: Branches takeover/handover required job, IT related reported issues (hardware, software), new branches checklists, branch renovations, staff transfer (temporarily, permanent) with related system updates & other divisions involvement, in addition to Personalized Cheques features, coordinating with related divisions, in order to deliver the same within the guidelines of regulators. Procedures: Make sure that any new process is being reflected on an approved procedure, whether new one, or add on an existing one, or amend it. Control: Make sure that any user on any system have only the allowed accesses as per his/her role, coordinate with ITSEC for the same. System Tests: Perform system tests as per requirements in order to r...

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