Operations Manager - Freight Forwarding - Arabian Shipping and Logistics Company ( ASL)

Summary/Objective

The operations manager is responsible for the delivery of professional services, service configurations, to achieve customer satisfaction, and increasing productivity for a freight forwarding organization.

Essential Functions

Plan, implement, and evaluate all operational functions freight forwarding operations.

Develop operational objectives and ensure goals are aligned with overall business objectives.

Develop and monitor policies and practices to ensure compliance.

Interpret and apply regulatory requirements.

Provide supervision, guidance, and support to all team members regarding operations, standardized procedures, and systems.

Identify internal/external customer needs and develop solutions to solve challenges.

Analyzing and improving Client Satisfaction and Operational Performance.

Ensuring maximum productivity and quality of teams.

Job Details

Preferred Candidate