Expo 2020 Dubai - Dubai - Department Definition The role of the Event Operations Front of House department is to manage activities across the event delivery of Expo 2020. Operations Front of House includes the following service areas: (1) Accreditation, (2) Guest Services, (3) Venue Management, (4) Traffic, Transport & Parking, (5) Event Delivery Office Opportunity Responsibilities The purpose of the Guest Service (GSE) Operations Manager is to assist in the development of operational planning and delivery related to guest services on-site, in particular the Zonal Operations and Crowd Management requirements. The main responsibilities of this role will include: - Assist in the development of the GSE zonal plan relating to Crowd Management, Evacuation, and Welcome Services for the Expo2020 Metro Zone; - Support the Crowd Management lead, as a focal point for the zones and for the development and input of the GSE function into the ongoing development of the service design and ‘Functional - Develop s...
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