Application Support Engineer - ManpowerGroup Middle East

We are recruiting for an Application Support Engineer with a financial institution in Doha, Qatar.

Key Accountabilities
• Providing 24 X 7 1st level and 2nd level support for all banking applications including core banking, Teller system, Card System, Clearing, Treasury & Trading systems.
• Providing 1st level, 2nd level support to e-channel applications (Retail Internet Banking / Mobile Banking / SMS Banking)
• Coordinating with 2nd & 3rd level support for troubleshooting of major issues
• Vendor coordination for new developments, issues & fixes
• Performing preventive maintenance activities on core applications
• Supporting BCP & Disaster Recovery activities
• Data replication monitoring of core banking server and troubleshooting
• Extending support for new implementations and projects
• Development of Scripts for Data Center Operation process (File moving/ Schedule process/Reporting)
• In house program development for Data centre process automation and New Reports
• Work independently and with the team to analyse issues/queries and understand new requirements to provide acceptable solution

Job Details

Preferred Candidate