Dubai - Customer Service/Operations up to 5K AED+ for a Leading Supply Chain Solutions Provider in UAE - Provide an effective and efficient customer service to all internal and external customers by utilizing excellent, in-depth knowledge of company products, sales policies and procedures and shipping methods and terms. - Prepare quotes, sales orders, invoices and delivery orders through Company's ERP systems (SAP, CRM) - Prepare shipment documents and forwards to the customers - Maintain sufficient filing systems, within the email system (outlook), computer hard-drive and network server and also for hard-copy purchase orders - Liaise with the 3rd Party Logistics Provider (3PL) to obtain information relating to the preparation and shipping of customer purchase orders - Raise RMA (Returns Management Authorization) and Faulty Product requests from customers, notifying the 3PL and Credit Control of pending returns REQUIREMENTS - Open to any nationality - Male/Female, 35 years old and ...
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