Kuwait - Call Centre Assistant Job Location : Kuwait Job Description : Duties to include but not be limited to; Answer inbound calls as well as making outbound calls to assist customers who have specific inquiries. Maintaining and accurate record of call data information including; name, telephone number, request made, etc. Logging all call data and updating the existing databases with changes and the status of each client and customer request. Respond promptly and professionally to client and customer complaints escalating them to the relevant department supervisor and manager when required. Identify customers needs, clarify information, research every issue and provide solutions and or alternatives Seize opportunities to upsell products when they arise. Interested candidates can send their CV. Disclaimer: GotoGulf is a platform that facilitates recruiters and jobseekers reach out to each other. Applicants are advised to research the bonafides of recruiters independently. We do...
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