WARBA Insurance - Kuwait City - Role Title: Call Center Agent Reporting to: Call Center Manager Role purpose summary: To manage the call center with professional service Key responsibilities and accountabilities: Manage the call center professionally Responsible to reply to all the calls received by the client with adequate answers Maintain the logs of complaints & escalations Follow up for the VIP cases Maintain full confidentiality of the medical information Should be ready to work in shifts depending on the work load. Skills Person Profile (KSAO): Age 25 - 35 yrs. Education - Graduate Experience - 3 yrs. and above in call center field Soft Skill - speak Kuwaiti accent and English fluently Job Details Job Location Al Kuwait, Kuwait Company Industry Insurance Company Type Employer (Private Sector) Job Role Customer Service and Call Center Employment Type Full Time Employee Monthly Salary Range Unspecified Number of Vacancies Unspecified J...
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