Francorp - Kuwait City - The Business Development Officer main responsibility is to cultivate and expand client relationships and manage some/all of the projects in the entirety. To work with clients on strategic planning initiatives, marketing program development, results analysis, and as well as identify growth opportunities and up selling potential within existing client base and help negotiate contract renewals and special project pricing. Responsible for asset retention and to ensure that optimum level of client satisfaction are maintained through implementation of on-time and quality delivery of services To build up and maintain good client relationships and to monitor such relationships following contract completions To conduct daily/regular monitoring or clients visits and proactive phone contact to ensure quality customer standards are maintained and company policies and procedures are adhered to closely Act as escalation point for resolution of non-routine issues related to service per...
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