IT Officer

IT officers work behind the scenes in all kinds of places. These guys are the mechanics, the ‘go-to’ guys and the saviours of the IT world.

They work their socks off to maintain, update, tweak and repair the computer systems and IT infrastructure of any given organisation. This means setting up new technologies, calibrating technical bits of kit, configuring systems and providing everyday technical support for the individuals using the computer systems and IT network.

An IT Officer’s duties will vary depending on the day to day workload and the complexity of its network. However, usually you will be working directly with the IT equipment and performing hands-on technical maintenance tasks on the organisation’s servers, telephone cables, desktops, operating systems and software applications.

You might be working on a helpdesk, answering phone calls and assessing any technical queries that arise. You’ll then be responsible for troubleshooting any problems in the most efficient way possible. If you cannot solve a technical hitch, you’ll pass on the problem to a more senior technical support officer, who may provide friendly, desk-side support to users.

You might also be required to test new products, run regular maintenance checks and keep up-to-date with information security issues, and site visits as well.

Job Details

Preferred Candidate