EAM-Hotel Manager-Resident Manager Crowne Plaza & Holiday Inn Al Thuraya City Kuwait

Posted By Gulf Recruitments
InterContinental Hotels Group - Kuwait City - Job overview Under the general guidance of the Area General Manager, or his /her delegates, within the limits of established InterContinental Hotels Group and local hotel policies and procedures, oversees and directs all aspects of either the Rooms function or Food and Beverage function. Evaluates and meets the short and long term needs of the hotel to ensure its success. Under rooms, operations include Front Office, Housekeeping, Laundry, Recreation and Health Club. Under Food and Beverage, operations include F&B Service, Banqueting and Kitchen operations. Promotes the desired work culture around “Our Winning Ways”. Duties and responsibilities: Financial returns: Assists in the development and implementation if the Strategic Plan, Marketing Plan, Budget and Goals Program to ensure on an on-going basis optimum guest satisfaction, sales potential and profitability. Ensures highest level of guest satisfaction by providing within corporate standards quality guest services and am...

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