QMC - Kuwait City - Daily supervision of the Reception team to ensure that they are motivated and meet the daily objectives and required standards Have operational knowledge of all front of house services and be aware how to access these services to meet the member's requirements Undertake administration duties for Reception Supervisor shifts including preparation of the shift roster and submission of all shift swaps, sickness forms, leave forms etc Liaise with suppliers and contractors to ensure that all Reception facilities are maintained and in working order To cover reception duties for breaks and where necessary for sickness and holidays Ensure that reception is kept immaculate at all times Be competent and confident in the use of a range of IT systems. Able to provide in-depth information on the local area, directions, traffic & travel updates, timetables etc Continue to implement improvement to services and procedures Maintain personal awareness of all site procedures relevant to reception...
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