Millennium Hotels and Resorts - Salmiya, Kuwait - Welcome to our World Our Vision at Millennium & Copthorne Middle East & Africa is to be the preferred hotel company for our guests, colleagues, and owners while achieving exceptional growth. We have an Ambition to operate 100 preferred hotels by year 2020. Job Location Millennium Hotel & Convention Centre is an attractive international business class hotel located on Salmiya, Kuwait with 295 well-appointed bedrooms, 3 F&B Outlets, Health Club, Swimming Pool, 21 Meeting & Events/Function Rooms and 6000sqmtr Ballroom & Retail Shops. Key Job Responsibilities Be familiar with all hotel service facilities, features and local attractions/activities to respond to guest inquiries accurately. Handle guest complaints and resolve issues ensuring guest satisfaction, requesting assistance from the Food & Beverage Shift Leader/Outlet Manager when required. Take guest food and beverage orders, utilizing suggestive selling techniques Monitor and maintain cleanliness, sanitation and org...
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