Kuwait - As a Customer Service Representative, you will implement and perform the standard customer service program in order to achieve customer satisfaction and delight. Handle and resolve customer's inquiries and complaints. Demonstrate the desired work culture around the company's code of conduct and ethics. Job description is provided below: Perform tasks as directed to achieve excellent customer service. Greet each customer with a warm, friendly smile followed by an appropriate greeting and gathers feedback information that can be useful to improve certain area of concern. Coordinate with other Departments, suppliers and advertising and public relations agencies to ensure excellent service delivery. Keep a good communication with all the colleagues such as management and supervisors to ensure smooth and harmonious atmosphere. Ensure customer satisfaction through personal recognition. Ensure repeat customers and first time visitors receive recognition and prompt servi...
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