Kuwait - Ibis Salmiya is situated in the heart of Kuwaits most fashionable and lively district. The Hotel enjoys an exceptional location adjacent to Omniya Mall, nearby Salmiyas main attration - The Scientific Center. It is minutes from Kuwait International Airport. Reporting line Reports to the Front Office Manager Overview of Duties / Main Responsibilities Responsible for the organisation and the quality of services delivered to the customers for the Front Office department. Customer relations Maintain good public relation with guests and customers. Ensure close co-operation with other departments. Professional techniques / Production Liaise with reservation, with all immigration issues (Visas). Receive and deal with verbal complaints. Forward to Deputy Manager i/c RDV when necessary. Monitor their performance on a constant basis ensuring all procedures are carried out correctly. Ensure guests are attended quickly and any complaints handled tactfully and diplomatically. Ensure ...
APPLY NOW
more
Latest Kuwait Jobs
