Dubai - As a Service Manager you will be a part of the Discrete Automation and Motion (DM) division which offers a wide range of products and services including drives, motors, generators, power electronics systems, rectifiers, power quality products, photovoltaic inverters, programmable logic controllers (PLCs), and robots and will be based in the UAE. Tasks: Your main tasks will be the following: Strategy: Implements the Local BU/Local Division service strategy to achieve the relevant budget and target expectations from local management. Customer Relations: Builds relationships with customers and ensures effective ongoing client growth, satisfaction and retention. Supports sales resources in customer discussions. Field Service: Supervises and coordinates on-site activity of field service teams. Ensures continuous and quality oriented monitoring of maintenance services. Non-conformity Reports: Oversees monitoring and solution proposal for non-conformity reports. Contract Administrato...
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