Etihad Airways - United Arab Emirates - Job description: Receive and process baggage forwarding messages for economy guests, notify the crew and outstations of the same and ensure smooth handling of economy guests that encounter left behind baggage. JOB RESPONSIBILITIES Policies and procedures Follow all relevant policies, procedures and instructions so that work is carried out in a controlled and consistent manner Day-to-Day Operations Follow the day-to-day operations related to own jobs to ensure continuity of work. Work is reviewed at several steps along the way for accuracy Safety, Quality & Environment Comply with all relevant safety, security, quality, health and environmental procedures to ensure a healthy and safe work environment SPECIFIC RESPONSIBILITIES Work in a fast moving operational 24/7 business unit at the heart of the NOC. Collaborate with the baggage team to ensure all the misconnected/delayed baggage information is communicated through messages to the Guest Response team. Process baggage ...
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