Marriott Marquis City Center Doha - Doha, Qatar - Resume Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Clear departures in computer system. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. File guest paperwork or documentation. Communicate to appropriate staff when guests are waiting for an available room. Coordinate with Housekeeping to track room status and guest concerns. Advise guest of messages. Operate telephone switchboard station. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Run and check daily reports, contingency lists, and credit card authorization reports. Count and secure bank at beginning and end of shift. Cash guests' checks, process all payment types, vouchers, paid-outs, charges, and provi...
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