Kuwait City - Our client, a high profile company is seeking for Delivery / call center supervisor to be based in Kuwait. You will be directly reporting to the operations manager. Job Purpose: Oversee and manage all aspects of delivery service to customers in order to maintain an effective and profitable delivery service - Assign job responsibilities to team members in order to ensure that “aces are in places” and follows up constantly to ensure things are workings effectively - Coordinate with different areas including call center operators, line, drivers in order monitor performance give feedback and or take corrective action if needed - Assist in training team members in all delivery related areas (drivers, operators) in order to ensure hygiene, food safety and health and safety measures are in place - Ensure that team members maintain a sharp appearance (shaving, uniform, cleanness, etc.) in order to comply with the hygiene standards - Assist to the general manager (operations) in the ...
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