Kuwait - Answer the inbound calls and assist customers in thier inquiries and questions. *handling customer complaints should have the ability to calm down upset cutomers in a very kind way. provide a world class customer experience while dealing with each and every customer. should be able to log compaint precisely by email by getting all the required information from the customer. It is better to have an Idea about HVAC and AC products and thier applications. To follow up with the required call center Coordinator/maintenance concerned for resolution of any customer complaint. follow up calls to customer during or after complaint. do the required reports about call center summaries. Skills bachelore or diploma degree in related field good in communication and inter-personal skills very good computer/MS Office usage Bilingual (arabic and english) preferred to have driving license and car This job is posted in the following Specialties: Jo...
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