Store Manager - The Sultan Center

 
 
 

Directing and managing the store, under the supervision of the Area manager, leveraging data/reports on financial and operating performance at the store/departments level
Coordinating with colleagues in the store and supporting them in managing personnel ensuring effective use of resources and meeting service level standards
Communicating to store personnel corporate standards and correspondent drivers of cost/service level, in order to facilitate and ensure proper behaviors
Ensuring effective application of procedures and polices
Monitoring, managing and controlling costs against the budget, maximizing cost effectiveness of stores operations
Monitoring, managing and controlling costs against the budget, maximizing cost effectiveness of stores operations
Ensuring implementation of actions pertinent to store-related shrinkages
Providing inputs to Merchandise on customer requirements
Ensuring that equipment, infrastructure, etc. in stores are used properly and, at all times, maintained in good condition
Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally
Handling and resolving customers and staff complaints/claims
Discussing with the area manager stores' issues/problems and propose solutions
Providing input to budget & Business Plan in with departmental guidelines
Coordinating action with respect to approved store recruiting and training
Participating and managing staff/ managers training and development, recruitment and ensuring that relevant HR procedures are followed.
Developing personal and people skills and capabilities through on-going training.

Job Details

Preferred Candidate

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