Opening for IT Technical Support

We have urgent opening for IT Technical Support Engineer for UAE Location, who will be able to join us immediately.
:: About Company -
RAQMIYAT LLC :
Raqmiyat is an associate of Al Ghurair Group of Companies -UAE, which has been one of the leading IT Services & Staff augmentation companies in the UAE for the last 30 years. Raqmiyat is headquartered in UAE & has 3 offices in Dubai, Abu Dhabi & Ras Al Khaimah with its Software Development Centers in Deira, Dubai with an Offshore Development Center in Chennai, INDIA. Raqmiyat has its fully-owned office and development center with excellent facilities in Chennai to cater the needs of IT Consulting & software development. We at Raqmiyat will be pleased to partner with you to solve your short term and long term business objectives. Once we understand your requirement we will be able to source the people with the right skill set, aptitude, talent and commitment to help you achieve your goals. Raqmiyat is supported by a team of highly professional technical recruiters and staffing professionals with wide-ranging expertise. Raqmiyat has a huge database that has been painstakingly collected and updated over the last couple of years. We also meet the offshore requirements of our clients who need highly skilled professionals to be deployed across the world to execute projects within desired deadlines. Every successful business is powered by a workforce of dedicated employees. Allow us to power your winning team..
Job Location : UAE.
Arabic Nationality Preferred...
Job Description:
Installation & Configuration of Operating Systems
Support for employees requiring help with technical issues.
Install and customize desktops and laptops.
Perform hardware repairs and software configuration.
Troubleshoot miscellaneous IT Operations issues.
Assist the team while working on Information Technology infrastructure development projects
Performs all other duties, tasks, and initiatives contributing to the success of the team.
Key Areas-
o Local Area Network connectivity
o Wireless connectivity
o First / Second Level Hardware and software diagnosis
o Printing / Scanner issues
o Software Installation
o PC relocation and minor changes
o Peripheral device connectivity or device driver
· Complies with the service levels pertaining to end user support.
· Maintains the high energy level of self and keep up end user satisfaction by resolving their issues up to expected level.
· Works with third parties to resolve various technical issues.
Resolves problems in accordance with prescribed process & procedures
Please send your updated resume along with below details-
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Best Regards,
Gayaz.

Job Details

Preferred Candidate

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