Kuwait City - · Build and develop a market for service work; · Manage the service department personnel; · Advice customer technically in cranes, pumps and batching plants; · Supervise and control work load of service technicians; · Schedules service work according to priority; · Maintain an orderly flow of work; · Advises customers of necessary repair service, preventative maintenance and estimates of cost; · Handles customer complaint problems pertaining to service and repair work; · Supervises the training of service technicians with in-house training programs; · Maintains in good condition all service tools and service vehicles; · Responsible for the safety of service technicians and maintaining a safe working environment in the workshop area and reporting all accidents to Human Resources immediately; · Develops service advertising and promotion programs; · Assists sales manager, evaluating trade-ins; · Responsible for drafting department sales and operating budget; ·...
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