Doha, Qatar - Summary The OPD - Nurse Scheduler (ONS) is directly accountable the DON-OPD and has program accountability to the OPD System Re-engineering Program Lead. The ONS will provide direct support to their assigned specialty within a designated OPD and is responsible for assisting the control desk staff in providing any clinical-related information to the patient. In essence, the ONS is the patient's advocate during all stages of their OPD appointment to diagnosis and subsequent treatment within the hospital. Activities include: documentation, providing counseling, education, support and advice to patients and their families and carers. In addition to patient duties, the post has a quality and service improvement dimension. The post-holder will be required to apply service improvement tools and techniques to improve the patient's OPD experience in line with the recommendations from the OPD Project Team and the OPD Management, and also contribute to clinical audit. The post holder must cr...
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