Kuwait City - Providing advice on making a claim and the processes involved; Processing new insurance claims notifications; Collecting accurate information and documents to proceed with a claim; Analyzing a claim made by a policymaker; Guiding policyholders on how to proceed with the claim; Contacting trades people from a network of approved professionals and arranging for them to make repairs on the policyholder's property; Monitoring the progress of a claim; Investigating potentially fraudulent claims; Identifying reasons why full payment may not be made; Ensuring fair settlement of a valid claim; Building relationships with loss adjusters, forensic accountants and solicitors, as well as other legal/claims professionals; Ensuring the customer is treated fairly and that the customer receives excellent service in accordance with industry and company guidelines; Handling any complaints associated with a claim; Involvement in loss adjusting activities and in legal discussions relating to ...
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